Following the Government’s announcement, we would like to update our valued customers on the procedures we are taking to keep the business operating safely, so that we can still provide our services while keeping all customers and staff safe.

Our Showroom and Used Car areas are now open. We can operate both digitally and physically but we will be keeping everybody safe who visits our centre.

Sales Showroom (indoors)

  • Masks must be worn (masks can be provided if required)
  • At the entrance customers are greeted with a sanitising station
  • All Customer facing work stations will be fitted with couch screens
  • Cars in the showroom will remain locked until you are ready to view inside. We will continue to sanitise vehicles after use.
  • Test drives will be unaccompanied if you pass the insurance criteria or test drives with Sales advisers will mean both of you wearing a mask.
  • We will try to adhere to the 2 metre rule wherever possible.

After Sales remains open with strict safety measures:

  • Masks must be worn (masks can be provided if required)
  • At the entrance customers are greeted with a sanitising station
  • Floor markings must be followed to the Service Reception
  • Keys must be left in the tray provided for sanitation
  • Once the booking in procedure is complete, customers will be shown to their fully sanitised courtesy car, or shown to a seat within the showroom where social distancing occurs
  • When the work has been completed the customers vehicle is fully sanitised and ready for collection

Our Buy Online facility will continue for customers who prefer to order from the comfort of their own home. We are developing our business to create a full omni channel wat of interacting with our customers..

Keeping Safe ​

Deep CleanDeep Cleans

Face MaskPPE​

Sanitation Sanitation​

Social DistancingSocial Distancing

At Fred Coupe Nissan the safety of our customers and staff is our number one priority and we continue to monitor the latest UK Government guidelines, to ensure our business is operating as safe and COVID-secure as possible. Some of the measure that we have in place are:

  • Online chat facilities with our sales advisors
  • Reserve a vehicle online for £99
  • Personalised videos of your chosen vehicle
  • Online vehicle valuations to part exchange
  • Buy online facilities
  • All vehicles are sanitised before delivery
  • Drivers will carry out a full sanitation on delivery
  • All Sales and Service staff are wearing relevant PPE

As our showrooms are now fully open we would like to reassure our customers that we have a large showroom area which comfortably displays 12 vehicles, meaning there is enough space for social distancing to occur. All of our customer facing workstations have Covid secure cough screens.

We would like to thank our customers for all the continued support and understanding during these difficult times, as we continue to work safely in our dealership. We are now in a position to welcome you back into our showrooms and look forward to seeing you soon.